This Privacy Policy explains how Glamee collects, uses, stores, shares, and protects information when you use the Glamee Partner App ("App") and related services.
By using the Glamee Partner App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide when creating, managing, or using your Partner account, including:
- Name
- Phone number
- Email address
- Salon or business name
- Salon or business address
- City, state, and PIN code
- Business and profile information
- Services and pricing information
- Profile and business images
- Bank account and payment details (bank name, account number, IFSC code, account type, UPI ID) for receiving payments
- Staff/team member information you add (name, email, phone, role, experience, and bio)
- Information provided when contacting customer support
- Other information necessary to provide our services
We may also automatically collect certain technical and usage information, including device information, operating system, application version, IP address, app activity, and other technical information required to operate, secure, and improve the App.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your Partner account.
- Provide and maintain the Glamee Partner App.
- Manage your salon or business information.
- Manage services, pricing, and business details.
- Provide booking, customer request, notification, and communication features.
- Provide QR code and related functionality.
- Provide location-based features where applicable.
- Communicate with you regarding your account, services, updates, and support requests.
- Respond to customer support requests.
- Improve the functionality, security, and performance of the App.
- Detect, prevent, and address technical issues, fraud, abuse, or unauthorized activity.
- Comply with applicable legal and regulatory requirements.
3. Location Information
The Glamee Partner App may request access to your device's location when required for specific features, such as adding or managing your salon or business location and providing location-related functionality.
Location information may be collected through your device's location services when you grant the required permission.
We use location information only for providing relevant application functionality and related services.
You can manage or disable location permissions through your device settings. Disabling location access may affect certain features of the App.
4. Camera, Photos, and Media
The App may request access to your device's camera, photos, or media when required for features such as uploading or updating your profile picture, salon or business images, or other content.
We use this information only for the functionality for which you provide access.
You can manage these permissions through your device settings. Disabling access may prevent you from using certain features that require camera or media access.
5. Notifications
The Glamee Partner App may send notifications related to your account, customer requests, bookings, QR code activity, calls, support requests, service updates, and other relevant application activity.
You can manage notification permissions through your device settings. Disabling notifications may prevent you from receiving certain real-time updates from the App.
6. Device and Technical Information
We may collect technical information about the device and application you use, such as:
- Device type and model
- Operating system and version
- Application version
- IP address
- Device identifiers where applicable
- Network information
- App usage and diagnostic information
- Error, crash, and performance information
This information may be used to maintain security, troubleshoot issues, improve performance, and provide a reliable application experience.
7. Third-Party Service Providers
We may use trusted third-party service providers to help us operate, maintain, secure, and improve the Glamee Partner App.
These providers may support services such as:
- Cloud hosting and storage
- Authentication and account services
- Push notifications
- Maps and location services
- Communication services
- Analytics and application performance monitoring
- Security and fraud prevention
These service providers may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
8. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers, business partners, or other parties when reasonably necessary to:
- Provide and maintain application functionality.
- Process and store information.
- Provide customer support.
- Send notifications and communications.
- Provide location or mapping functionality.
- Maintain security and prevent fraud or unauthorized activity.
- Comply with applicable laws, regulations, legal processes, or government requests.
- Protect the rights, property, and safety of Glamee, our users, or others.
We only share information when necessary for the relevant purpose and in accordance with applicable laws.
9. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain your information for as long as necessary to:
- Provide our services.
- Maintain your account.
- Provide business and application functionality.
- Maintain necessary business and legal records.
- Resolve disputes.
- Enforce our agreements.
- Prevent fraud or unauthorized activity.
- Comply with applicable legal and regulatory requirements.
When information is no longer required for these purposes, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Your Choices and Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Access your personal information.
- Update or correct inaccurate information.
- Request deletion of your personal information.
- Request information about how your personal information is used.
- Manage certain device permissions through your device settings.
Some requests may be subject to applicable legal, contractual, or business requirements.
12. Account and Data Deletion
You may request deletion of your Glamee Partner account and associated personal information by:
- Emailing info@glameesalon.com with the subject "Partner Account Deletion Request", along with your registered mobile number or email for verification, OR
- Contacting us through the support/contact details provided in the App.
When we receive a valid deletion request, we will process it within 30 days, in accordance with applicable laws and our data retention requirements.
Some information may need to be retained where required by law, necessary for legitimate business purposes, required to resolve disputes, prevent fraud, enforce agreements, or comply with legal obligations.
13. Children's Privacy
The Glamee Partner App is intended for business and professional users. You must be at least 18 years old to register as a Partner.
We do not knowingly collect personal information from children without appropriate legal authorization.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, application functionality, legal requirements, or privacy practices.
When we make changes, we may update the "Last Updated" date at the beginning of this Privacy Policy.
The updated Privacy Policy will be made available through the Glamee Partner App or the applicable Glamee website.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Glamee through the contact information provided in the Glamee Partner App or on the applicable Glamee website.
Last Updated: August 24, 2026